Experiencing Slow NBN Speeds or Dropouts?Here’s the WTCO Fault Process to Follow When your internet slows to a crawl or keeps dropping out, it’s more than annoying — it kills productivity. WTCO can escalate faults to NBN, but NBN requires specific evidence before they’ll take action. This guide outlines exactly what we need so we…
Important: Your Mobile Phone May Need a Software Update to Ensure 000 Calls Work Important: Your Mobile Phone May Need a Software Update to Ensure 000 Calls Work Across Australia, mobile networks are tightening compliance rules to make sure all devices can reliably call 000 in an emergency. As part of this nationwide change, some…
Advanced PBX Chat — real-time team messaging built into your phone system Keep conversations, calls and quick questions in one place. Advanced PBX Chat lets your team search any colleague, start a message, add more people, jump to a phone call from the same screen, and pick up chat history — all inside the softphone.…
Now available at WTCO Virtual Mobile Numbers — Smarter Call Pickup Rates for Your Business WTCO is excited to introduce Virtual Mobile Numbers (VMNs) as part of our Advanced PBX and SIP services. A VMN gives your business a mobile-style number (04xx) that behaves like a standard business DID—no SIM required. Use your desk phones,…
NBN Business • FTTP $0 NBN FTTP Upgrade — or Is It? The Real Costs, Process & Pitfalls for Businesses Upgrading to fibre is often advertised as $0, but that “free” part applies to the nbn® network build — not your private property cabling, power, or internal network. Below we unpack common roadblocks we see…
NBN Speed Upgrades Are Live Your NBN just got faster — make sure your network can keep up With new Business NBN speed tiers available, many offices discover their internal network is the limiter — not the internet service. Old switches, Wi-Fi, cabling or PCs can cap you at 100 Mb, even on a 250/100 or…
🌐 Why More Local Businesses Choose WTCO for Fast, Reliable Internet If your business runs on cloud apps, video calls, POS systems or remote teams, your internet connection isn’t just “nice to have” — it’s mission-critical. WTCO delivers Business NBN, Fixed Wireless, and the latest upgraded FTTP speeds, all backed by local support that knows…
Is Your NBN Fixed Wireless Ready for Ultra Speeds? | WTCO Is Your NBN Fixed Wireless Ready for Ultra Speeds? Check if your NTD supports WTCO NBN Fixed Wireless Plus (100/20), Super (250/20) or Ultra (400/40). The outdoor unit on your premises is called an NTD (Network Termination Device). Newer speed tiers on NBN Fixed…
🚀 Big News: Free NBN Speed Upgrades Are Here This September Eligible WTCO customers on FTTP or HFC will receive faster speeds from mid-September — at no extra cost. 📈 What’s Changing? From mid-September, NBN is boosting speeds for eligible services. If you’re on one of the plans below, your new speeds will apply automatically.…
WTCO — WTCO Guide to eSIM: Setup, Travel & Benefits WTCO WTCO Guide to eSIM: Setup, Travel & Benefits eSIM is a digital SIM built into your phone. It’s faster to activate, harder to lose, and perfect for travel and business. Here’s how it works with WTCO, how to set it up, and which devices…